Privacy Policy

Mobile Auto Nurse respects your privacy and is committed to protecting the personal information you provide when using our website, requesting service, or communicating with us.

Information We Collect

We may collect information you voluntarily provide, including your name, phone number, email address, service address or location, vehicle information, requested services, appointment information, and messages submitted through our website.

When payments are made online, payment information may be processed by third-party payment providers. Mobile Auto Nurse does not directly store complete credit or debit card information unless specifically provided through a service designed to securely process that information.

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and interactions with the website.

How We Use Your Information

We may use your information to:

Schedule and provide automotive services
Contact you regarding appointments or service requests
Provide estimates and answer questions
Process payments
Send appointment confirmations and service-related communications
Improve our website and customer experience
Send promotional emails or text messages when you have provided appropriate consent
Maintain business and transaction records
Prevent fraud, misuse, or security issues
Comply with applicable legal requirements

Cookies & Website Technology

Our website may use cookies and similar technologies to operate the website, remember visitor preferences, understand website traffic, measure performance, and support marketing.

You may be able to control cookies through your browser settings or the cookie preferences available on our website.

Third-Party Services

Mobile Auto Nurse may use third-party companies to operate portions of our business and website, including Wix, scheduling platforms, payment processors, analytics providers, email or text-message providers, and other business software.

These providers may process information according to their own privacy policies and terms.

Sharing Your Information

We do not sell your personal information.

Information may be shared with service providers when necessary to operate our website, process payments, manage appointments, communicate with customers, or provide requested services.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Text & Email Communications

If you opt in to receive marketing communications, we may send you information about services, promotions, scheduling availability, or business updates.

You may unsubscribe from marketing emails using the unsubscribe option provided in the message. Where applicable, you may opt out of marketing text messages by replying STOP.

Service-related communications, such as appointment confirmations or changes, may still be sent when necessary to provide a service you requested.

Data Security

We take reasonable measures to protect personal information. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to information we may be required to retain for legitimate business, financial, or legal purposes.

Children's Privacy

Our website and automotive services are not intended to collect personal information directly from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.